1. Who we are
Cambridge Tech LLC ("we", "us", "our") is a limited liability company registered in the State of Texas with its principal place of business in Sugar Land, Texas, United States. This policy explains what personal information we collect when you use cambridgetechllc.com or contact us, why we collect it, and what we do with it.
If you have questions about this policy, contact us at info@cambridgetechllc.com or (346) 451-5997.
2. Information we collect
Information you give us directly
- Your name, telephone number, and email address
- The service address or ZIP code you want service at
- Details of the services you're interested in and, if you choose to share it, your current provider and billing information for comparison purposes
- Anything else you tell us in a message, email, or phone call
Information collected automatically
- Basic technical data such as IP address, browser type, device type, and pages viewed, collected by our hosting provider in standard server logs
We do not ask for, and you should not send us, Social Security numbers, full payment card numbers, or bank account details through this website. If a provider requires that information to open an account, you will provide it directly to the provider.
3. How we use your information
- To determine which services are available at your address
- To prepare a comparison and quote for you
- To submit an order to the provider you select, on your instruction
- To contact you about your enquiry or an order in progress
- To keep records required for our own accounting, tax, and compliance obligations
4. Who we share it with
- With the service provider you choose. To check availability or place an order we must pass your details to that provider. Once you're their customer, their own privacy policy governs how they use your data.
- With our distribution partner, where our authorisation to sell a provider's services is held through a master distributor and order processing runs through them.
- With service vendors who operate our website, email, and business systems, and who are permitted to use the data only to provide those services to us.
- Where the law requires it, including in response to lawful requests from public authorities.
We do not sell your personal information, and we do not share it with third parties for their own independent marketing.
5. Marketing and consent to be contacted
When you submit a form or ask us to contact you, you consent to us contacting you by telephone, SMS text message, and email about your enquiry — including at a wireless number you provide, and including by automated dialling technology where applicable. Consent is not a condition of purchase. Standard message and data rates may apply.
You can withdraw consent at any time by replying STOP to any text message, using the unsubscribe link in any email, or telling us by phone or at info@cambridgetechllc.com.
6. Do Not Call policy
We maintain an internal Do Not Call list and honour the National Do Not Call Registry and applicable state registries. We do not make unsolicited telemarketing calls to numbers on those registries.
To be added to our internal Do Not Call list, email info@cambridgetechllc.com with the phone number you want suppressed, or tell us during any call. We will action the request promptly and retain the suppression indefinitely. A copy of this policy is available on request at no charge.
7. Cookies
This website does not use advertising or tracking cookies. Our hosting provider may set strictly necessary cookies required for the site to function and for security. If we add analytics or advertising technology in future, we will update this policy and provide any notice or choice required by law.
8. How long we keep it
We keep enquiry records for as long as needed to serve you and to meet our legal, tax, and accounting obligations — generally not more than seven years — after which the information is deleted or anonymised.
9. Security
We use reasonable administrative and technical safeguards to protect personal information, including encrypted connections (HTTPS) on this website and access controls on our systems. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Your rights
Depending on where you live, you may have the right to request access to the personal information we hold about you, request that it be corrected or deleted, and opt out of certain uses. Texas residents have these rights under the Texas Data Privacy and Security Act; residents of California and other states may have comparable rights under their own laws.
To make a request, email info@cambridgetechllc.com. We will verify your identity before acting and respond within the timeframe required by applicable law. You will not be discriminated against for exercising these rights.
11. Children
This website is intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us information, contact us and we will delete it.
12. Accessibility
We want this site to be usable by everyone. We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. If you encounter a barrier using this site, or need information in a different format, call (346) 451-5997 or email info@cambridgetechllc.com and we will help you directly.
13. Changes to this policy
We may update this policy from time to time. The revision date at the top of this page shows when it last changed. Material changes will be highlighted on this page.
14. Contact
Cambridge Tech LLC
Sugar Land, Texas, United States
Email: info@cambridgetechllc.com
Phone: (346) 451-5997